We accept returns within 14 days of delivery. To be eligible, items must be unused and in their original condition.
To initiate a return, please contact us before sending any items back.
Upon receipt, each pen will be individually inspected. We will only accept pens that are in fully resaleable condition — this means:
- The plunger has not been pressed or twisted down
- The cartridge holder has not been clicked onto the pen body
- The pen is free from damage and in its original packaging
Refunds will be issued based on the number of pens that pass inspection. For example, if you return 10 pens but 3 have had the plunger pressed down or the cartridge holder attached, you will be refunded for 7 pens only.
Return shipping costs are the responsibility of the customer unless the item is faulty or sent in error.